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    <title>Newest KB Articles in Contact Us</title>
    <description>Recent additions to the Knowledge Base from C &amp; C Warehouse</description>
    <link>http://support.cncwarehouse.com.au/KB/c6/contact-us.aspx</link>
    <dt>Tue, 07 Sep 2010 06:58:34 GMT</dt>
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      <title>What hours are you open? What are your support hours?</title>
      <link>http://support.cncwarehouse.com.au/KB/a20/what-hours-are-you-open-what-are-your-support-hours.aspx</link>
      <pubDate>Sun, 03 May 2009 06:03:34 GMT</pubDate>
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      <description>Our we are open Monday to Friday during business hours, AEST.</description>
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      <title>I have not received any replies to my eBay messages. Why?</title>
      <link>http://support.cncwarehouse.com.au/KB/a14/i-have-not-received-any-replies-to-my-ebay-messages-why.aspx</link>
      <pubDate>Thu, 30 Apr 2009 08:39:19 GMT</pubDate>
      <guid isPermaLink="false">kbarticle14</guid>
      <description>This is common. We use email, not eBay messages to communicate with our customers. While eBay does forward messages to our email, sometimes not all messages are received. Please email us at customer.service@cncwarehouse.com.au.</description>
    </item>
    <item>
      <title>I don't like email; I want to call you directly. What is your phone number?</title>
      <link>http://support.cncwarehouse.com.au/KB/a13/i-dont-like-email-i-want-to-call-you-directly-what.aspx</link>
      <pubDate>Thu, 30 Apr 2009 08:38:40 GMT</pubDate>
      <guid isPermaLink="false">kbarticle13</guid>
      <description>We do not offer over-the-phone support. We understand that some customers are not comfortable with email however due to the large quantity of customers we have we simply cannot afford to offer phone support and maintain auctions that start at $0.99.</description>
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